Tutorial

• For recovering funds, visit: **https://recovery.socket.tech/**

  

• Select “Connect Wallet” and connect the affected wallet to the site.

  

• You will see the amount drained from your wallet and the terms & conditions upon connecting your wallet. Select “Sign & Continue” to confirm the amount & to accept the terms and conditions.

  • IMPORTANT NOTE: Users DO NOT need to give any approvals or transact or pay any gas in the recovery process. The assets will be received in the wallet directly.

    

• If you want to receive the assets in a different wallet

• You will receive funds in your wallet 10-12 hours after signing.

  

FAQ

• When does the recovery process start?
  • The process is now live. The funds will be released in batches to ensure a smooth process.
• What funds will I receive?
  • You will receive the same token (e.g. ETH, USDC etc.) and the exact amount that was lost from your affected wallet. You will be able to see the exact amount before you sign, or you can use this sheet to confirm.
• How do I get my due assets?
  • Users will have to sign a message confirming their amount & terms and conditions from the affected wallet. The recovery process DOES NOT require users to give any approval or make a transaction or pay any gas fee. The tokens will be sent to the wallet directly post-signing.
• How do I contact the team for further questions?
  • Join our hotline by following the steps mentioned here to get in touch with the team.
• Can I receive the funds in a different wallet?
  • Yes, you can receive the funds in a different wallet of your choice. Just select the toggle for receiving the funds in a different address and enter the new wallet address.
  • Note - Funds which will be received in a different address will be processed after a delay.
• When will I receive my assets?
  • The funds will be sent to the mentioned wallet after you’ve confirmed your amount & terms and conditions. The funds will be processed every 10-12 hours.